Customers

How to Hide Attendance Info for classes
We understand that some clients are reluctant to sign up for a class if the attendees are low (0 or 1). With just a few clicks, you can hide the number of p...
Wed, 6 Oct, 2021 at 4:26 PM
Client Photos (for Businesses)
You can upload photos for your individual clients - they'll be displayed in their Customer Profile and on the Class/Appointment roster!  This should hel...
Fri, 15 Oct, 2021 at 4:55 PM
Seeing a message, "The provided email address is already associated with an account"? Here's why!
Are you trying to add a customer to your client/customer list, but seeing an error message, "The provided email address is already associated wi...
Fri, 15 Oct, 2021 at 4:55 PM
Ability to edit and change Packages or Memberships until first purchase
You can EDIT or CHANGE a Package/Membership UNTIL a customer/client purchases that package or membership. After creating a new package, you can click the &...
Tue, 5 Oct, 2021 at 5:03 PM
Business 'Leads' for New Client Accounts
There's another category of client called 'Leads', that are viewable in your Customers List. Those clients that sign up on the web via yo...
Fri, 15 Oct, 2021 at 4:59 PM
How to provide a customer with a complimentary Service or Package?
Do you want to provide a free package or service to your clients? Maybe you're transferring over an account balance from an earlier system, or the clie...
Mon, 25 Oct, 2021 at 1:56 PM
Why can't I book into a class, or why can't my clients book?
There are a few reasons why this might be occurring, here's the common reasons and the solutions! Asking You to Pay? If you're sure you h...
Wed, 3 Mar, 2021 at 3:09 PM
How to 'hide' a session or class on your Business Calendar
You can 'hide' a class from the calendar, with just a few clicks!  Maybe you'd like to have a class on the schedule and you just aren'...
Thu, 7 Oct, 2021 at 12:52 PM
Promo Code
You can control/limit what package/memberships or services promotions can be used on and/or limit how many times it can be used! Each option will be a...
Tue, 12 Oct, 2021 at 4:58 PM
Can I schedule or book on my phone? How about integrating with my calendar?
You can book an appointment or class directly from the convenience of your phone!  Iphone Users: Iphone users can download the Fitli app HERE, or us...
Wed, 3 Mar, 2021 at 4:02 PM