Admin/Setup

Admin/Setup

How do I update my business logo?
To add or update your business logo, login to fitli.com with your business account. Then, head to the 'Admin' section of your profile. Click on the ...
Wed, 3 Mar, 2021 at 1:45 PM
Why are you asking for my credit card when you have a Free 30-Day Trial Membership?
We encourage businesses to sign up for a free business account to take advantage of our one month free trial to access all Fitli features. You can sign up f...
Fri, 15 Oct, 2021 at 2:02 PM
I can't find my business, how do I make it viewable in searches?
As part of a new Fitli account, your business profile is automatically set to NOT be viewable in searches. We do this so you have time to set up your accoun...
Fri, 15 Oct, 2021 at 2:03 PM
How do I add employees/users and set or upgrade their 'access level'?
A professional or 'business user' is an employee who works at your business, or a manager/clerk who you provide access to your business site. Each e...
Fri, 15 Oct, 2021 at 3:33 PM
Electronic Waivers
Electronic Waivers: You can choose to require your customers to accept the terms of your business waivers during registration or prior to booking and/...
Thu, 16 Dec, 2021 at 12:33 PM
How to Import data from other services, such as Mindbody, Zen Planner, etc.
If you're transferring your existing customer lists from another software service, such as MindBody, Zen Planner, etc, simply send us the exported file ...
Wed, 3 Mar, 2021 at 2:12 PM
Waiver Configuration
As a business, it is important to have your clients accept a waiver prior to purchasing a package/membership or booking a class or an appointment. This will...
Thu, 16 Dec, 2021 at 12:53 PM
How to change your business' password within the Fitli site
You tried to reset your password but you still can't log into your account. This happens when you have some browser issues or you accidentally changed y...
Mon, 8 Feb, 2021 at 4:47 PM
Reset All Waivers
Your business has an existing waiver and you want to update it including having the ability to make your clients accept it who previously accepted your old ...
Thu, 16 Dec, 2021 at 12:15 PM
Why is my facility showing thrice on the notifications sent?
Once you or your clients booked a session, an automated email notification will be sent out. It consists of your business' name and logo, your client...
Fri, 15 Oct, 2021 at 4:51 PM