First off, welcome to Fitli! We provide the online scheduling and payment platform for the business you're trying to sign up for. Signing up and booking is as easy as 1-2-3! Here's a helpful guide to get started.
Step 1: Sign up for an Account
On the business' public calendar, click 'Sign Up' at the top right side.
Fill up the registration form, click the 'I'm not a robot' captcha (VERY IMPORTANT!), wait for it to load and hit 'SUBMIT'.
On the 'Business Specific Sign Up Information' section, fill up the required fields (especially those with asterisks as they are set by your business) and hit CONTINUE.
If the business you're trying to sign up for set up a Waiver, you'll be directed to a section similar to the one below. Click the ACCEPT WAIVER button to complete signing up. Otherwise, you'll be automatically logged into your account.
Since you've signed up from the business' public calendar, the business has been automatically added to the 'My Businesses' section and the heart button has been turned on indicating that you "favorited" the business. Clicking the heart button will remove it from this section and you'd need to search for the business on the 'Find a Business' section on your next log in.
Step 2: Search for the Business
To book a session, click 'Book Activity' at the top menu. Use the fields to search for the business and hit 'Search'.
Once you find the business, click the heart icon to 'favorite' it and hit the 'View Schedule' button to be directed to their public calendar. Note: Once you 'favorite' the business, it will show up on the 'My Businesses' section when you click 'Book Activity' on your next login and you don't need to search for it again.
Step 3: View the Schedule and Choose a Class
On the business' public calendar, click the 'Service' pulldown at the top menu to select/filter the session you want to book. You can also filter by 'Professional' and 'Location'. You can use the Calendar Menu Arrows at the top left to advance backward or forward on the calendar. Or, the Calendar Menu View at the top right to view their schedule by 'day', 'week', 'month' or 'list'.
Step 4: Pick a Class and Book
Once the session/service has been filtered out, you'll see all of the classes for the service you've selected. Click the class you want to sign up for and hit the 'Book' button.
Step 5: Choose a payment method
On the 'Make Purchase' screen, you'll be prompted to sign up with either the drop-in rate (if one is available), or to purchase a package or membership. Choose a payment option from the screen similar to the one below.
Step 6: Enter your Payment Information
Enter your credit card information in the secure box shown below. If you have a promotion code, enter it on this screen, click 'Apply' and wait for it to load. Once you've entered your card information, it will be automatically saved on your account and you don't need to enter it again on your next booking. Click NEXT.
Step 7: Confirm your Payment Method and Book your Class!
Once you've entered a method of payment, this final screen, shown below, will confirm the details of your payment choice and the total amount. Clicking 'Confirm' will charge your credit card and book you into the class!
Note: If your business set up a waiver after you've signed up, you'd need to accept it and/or fill it out first on a separate tab before confirming the purchase (similar to the one below). Not accepting the waiver won't allow you to confirm your payment. The waiver will only appear once. You don't need to do it again for future bookings.
CONFIRMATION and REMINDER:
After clicking 'Confirm', you'll get 2 emails to your inbox. One, summarizing the charge to your account, either the purchase of a single session, or the purchase of a package/membership. Another one, for your booked class. The payment confirmation email counts as your receipt, so don't delete it! You'll also see the purchase on your Purchase History and the booked session on your Fitli Calendar.
How to Book an Appointment:
To book an appointment or one-on-session, go to the business' public calendar and hit the 'Appointments' button at the top menu.
Note: Not all businesses have the Appointments feature activated. This means that you won't see the Appointments button. Either they only do group classes or they prefer to do the booking for you. If this is the case, you'd need to contact them directly.
On the appointment screen, select the service you want to sign up for, choose your instructor, select the date you want on the calendar, then pick a time.
Note: You can click the arrow at the top right of the calendar at the right side to advance or forward on the calendar.
You'll the be directed to the 'Make Purchase' screen where you can sign up with either the drop-in rate (if one is available), or to purchase a package or membership (if you don't have an account balance or your existing package is not applicable to the session). Choose a payment option, enter your payment method (if you don't have one saved), then confirm your payment.
Now, you're booked into your first class/appointment! From here, you can continue booking if you purchased a package/membership, or search for other businesses to book with.
Don't forget, 24 hours prior to your class or appointment, we'll send you a reminder so you aren't late. Have fun!
That's about it! If you have other questions, comments or concerns, feel free to chat with us at fitli.com or send us an email at support@fitli.com or contact the business directly.