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Fitli Frequently Asked Questions - FAQ
Do you offer a free trial or a demo?
Need Help Logging Into Fitli? We can help!
Why is the Fitli portal blank on the website?
Getting Started With Fitli
New Business Setup Guide
Getting Started With Fitli
Getting Familiar With the System
Step 1: Configuring Your Business
Step 2: Create your First Service, Package and Promotion Code
Step 3: Add Your Services to Your Calendar
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Request Business Reviews
How can I adjust my appointment availability?
Where can I see what I have paid in credit card processing fees and the Disbursement Date for my deposits?
Is Fitli HIPPA or HITRUST compliant?
Session Adjustments and Expiration Dates
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How to Hide Attendance Info for classes
Client Photos (for Businesses)
Seeing a message, "The provided email address is already associated with an account"? Here's why!
Ability to edit and change Packages or Memberships until first purchase
Business 'Leads' for New Client Accounts
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"Select-All" user interface!
Booking Multiple Clients in a Class
Is there a way to print my Business' schedule?
Calendar/Schedule List View
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Packages and Memberships, Services, Retail Products and Promo Codes
How can I charge a miscellaneous fee or amount to my client?
"Deep Links" to the Package and Membership Purchase Process
How to create a promotion or use promotion codes?
How do I change the colors for my services?
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Payroll / Reporting
Payroll Reporting - Overview
Payroll - Setup and Pay Rates
Payroll - Configuring Trainers/Instructors
Payroll - Package Setup
Payroll - Session Revenue
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Relationships - Overview and FAQ
Relationships - Getting Started Guide (Step 1 - How does it Work?)
Relationships - Getting Started Guide (Step 2 - Package Sharing)
Relationships - Getting Started Guide (Step 3 - Creating Relationships)
Relationships - Getting Started Guide (Step 4 - Purchase Shared Packages for Clients and their Relationships)
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How to integrate Online Classes or Video Conferencing link with Fitli?
Direct Appointment Booking Link
How to view your public class schedule as a client?
Linking directly to a Class or Appointments
Class Calendar can "start" at your Business Hours
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How do I upload my professional profile, certifications, photo, etc?
How do I make my professional profile searchable and viewable to clients?
How does a client leave me a professional review?
Professional Profile Preview
Personal / Client Guide
I just signed up with Fitli, now what do I do?
Client Photos - How to upload or add your Photo (for Clients)
How can I check my Account Balance and/or my next Charge Date?
Have a Groupon code or coupon to redeem? Here's how!
How can I edit my personal email/text message notifications?
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I don't like giving out my credit card number, is it safe?
How to update, remove or delete your credit card from your Fitli account
Can I get a receipt of my purchase with my name on it?
Can I view a history or report of my purchases?
Oops! I didn't mean to purchase something, how do I request a refund?
Personal Calendar / Bookings
Self-Check In: Client Guide
How do I cancel or unbook a class?
I want to donate to my business' charitable cause. How can I do this?
What notifications will you get from Fitli
I tried logging in to my teacher's calendar site to book but I can't.
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Google Calendar Integrations
Google Calendar Integration - For Businesses!
Google Calendar Integration - For Clients!
Zoom Integration for Online Classes and Appointments
iPhone (iOS) Application
Downloading and Installing the Fitli iOS App
How to cancel a booked session?
Getting Started with the Fitli App
Recurring Bookings with the Fitli app
Dynamic Buttons on the iOS Mobile App
Is there an Android App for Fitli?
Help Desk Software
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