First off, welcome to Fitli! We provide the online scheduling and payment platform for the business you're trying to sign up for. Signing up and booking is as easy as 1-2-3! Here's a helpful guide to get started.
Step 1: Sign up for an Account
On the business' public calendar, tap the 3 lines at the top right side and tap 'Sign Up'.
Fill up the registration form, tap the 'I'm not a robot' captcha (VERY IMPORTANT!), wait for it to load and hit 'SUBMIT'.
On the 'Business Specific Sign Up Information' section, fill up the required fields (especially those with asterisks as they are set by your business) and tap CONTINUE.
If the business you're trying to sign up for set up a Waiver, you'll be directed to a section similar to the one below. Tap the ACCEPT WAIVER button to complete signing up. Otherwise, you'll be automatically logged into your account.
Since you've signed up from the business' public calendar, the business has been automatically added to the 'My Businesses' section and the heart button has been turned on indicating that you "favorited" the business. Clicking the heart button will remove it from this section and you'd need to search for the business on the 'Find a Business' section on your next log in.
Step 2: Search for the Business
To book a session, tap 'Book Activity' at the top menu. Use the fields to search for the business and tap 'Search'. Once you find the business, tap the heart icon to 'favorite' it and tap the 'View Schedule' button to be directed to their public calendar. Note: Once you 'favorite' the business, it will show up on the 'My Businesses' section when you click 'Book Activity' on your next login and you don't need to search for it again.
Step 3: View the Schedule and Choose a Class
On the business' public calendar, tap the class you want to book. You can use the Calendar Menu Arrows to advance backward or forward on the calendar. Or, the Calendar Menu View to view their schedule by 'day', 'week', 'month' or 'list'.
Step 4: Pick a Class and Book
Tap the class you want to sign up for, scroll and tap the 'Book' button.
Step 5: Choose a payment method
On the 'Make Purchase' screen, you'll be prompted to sign up with either the drop-in rate (if one is available), or to purchase a package or membership. Choose a payment option from the screen similar to the ones below and tap the purchase button. Note: You need to scroll to show all available packages/memberships.
Step 6: Enter your Payment Information
Enter your credit card information in the secure box shown below. If you have a promotion code, enter it on the promotion code field, tap 'Apply' and wait for it to load. Once you've entered your card information, it will be automatically saved on your account and you don't need to enter it again on your next booking. Tap 'NEXT'.
Step 7: Confirm your Payment Method and Book your Class!
Once you've entered a method of payment, this final screen, shown below, will confirm the details of your payment choice and the total amount. Tapping 'Confirm' will charge your credit card and book you into the class!
Note: If your business has a waiver set up and you haven't accepted it during registration, you'd need to accept it and/or fill it out first on a separate tab before confirming the purchase. Not accepting the waiver won't allow you to confirm your payment or booking. The waiver will only appear on your first purchase. You don't need to do it again for future bookings. Tap the waiver link and/or turn on the slider.
CONFIRMATION and REMINDER:
After tapping 'Confirm', you'll get 2 emails to your inbox. One, summarizing the charge to your account, either the purchase of a single session, or the purchase of a package/membership. Another one, for your booked class. The payment confirmation email counts as your receipt, so don't delete it! You'll also see the purchase on your Purchase History and the booked session on your Fitli Calendar.
How to Book an Appointment:
To book an appointment or one-on-session, go to the business' public calendar and tap the 'Appointments' button at the top menu.
Note: Not all businesses have the Appointments feature activated. This means that you won't see the Appointments button. Either they only do group classes or they prefer to do the booking for you. If this is the case, you'd need to contact them directly.
On the appointment screen, select the service you want to sign up for and choose your instructor from the pulldowns. Tap the date you want on the calendar, then pick a time.
Note: You can click the arrow at the top right of the calendar to advance or forward on the calendar. You might need to scroll to show all available appointment times on that day.
You'll the be directed to the 'Make Purchase' screen where you can sign up with either the drop-in rate (if one is available), or to purchase a package or membership (if you don't have an account balance or your existing package is not applicable to the session). Choose a payment option, enter your payment method (if you don't have one saved), then confirm your payment.
Now, you're booked into your first class/appointement! From here, you can continue booking if you purchased a package/membership, or search for other businesses to book with.
Don't forget, 24 hours prior to your class or appointment, we'll send you a reminder so you aren't late. Have fun!
That's about it! If you have other questions, comments or concerns, feel free to chat with us at fitli.com or send us an email at support@fitli.com or contact the business directly.