General Questions

Session, Class or Appointment Profile: Things to know
A Session Profile is also known as the Class or Appointment profile, it's where you can change or make edits to your class, adjust the class size, add o...
Tue, 12 Oct, 2021 at 3:11 PM
How do I change the date or time of a session?
You can change the date or time of a class, as long as no participants are booked into the class. To do this, you will simply select the session you wish to...
Mon, 23 Aug, 2021 at 2:19 PM
Session Expiration Messages
As a service to your clients, Fitli provides information on when and how soon client packages/memberships are expiring, based on several criteria. Fitli...
Mon, 25 Oct, 2021 at 2:38 PM
How are deposited funds designated to your account?
You decided to process credit card payments for customers and allow them to process credit card charges through your Fitli account. We activated credit card...
Fri, 8 May, 2020 at 2:46 PM
For Businesses: How to contact Fitli Support
Here at Fitli, we're all about providing you with the best customer service. If you want to revisit setup, troubleshoot a complicated issue or have ...
Tue, 6 Apr, 2021 at 4:59 PM
1099 for 2021
The IRS rules for issuance of 1099K are below.   If required, they are issued by Braintree/PayPal to Fitli and we will, in turn, provide them to you.  This...
Wed, 26 Jan, 2022 at 3:03 PM